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CHRC News
Vol. 4, No. 2, January 2002
Introduction
The staff of the Treadwell Library wishes
all CHRC News readers a very happy
New Year. We look forward to assisting
you with your patrons’ health questions
in the coming year. In the latest in our
occasional series, Massachusetts Models,
Joan Craig, from the Morse Institute
Library in Natick, reports on a grant for
their “Here’s to Your Health” initiative.
In this issue, we will identify a few
selected quality web sites for the
consumer on Anthrax and Bioterrorism.
Treadwell Staff Notes
Remarks from Julia Whelan
Senior Outreach Librarian, Treadwell
Library, Massachusetts General Hospital
617-724-2781; jcwhelan@partners.org
Greetings. I am the new manager of the
Consumer Health Reference Center and I
would like to introduce myself. I began
working at MGH’s Treadwell Library in
November. I am just learning to find my way
to work on these dark mornings and to
navigate the hospital’s labyrinth of corridors
to the cafeteria at lunchtime. My previous
position was Head of Reference at
Massachusetts College of Pharmacy and
Health Sciences. In that job I taught many,
many classes on medical informatics,
supervised a busy reference desk, and
enjoyed the opportunity to collaborate with
colleagues at other Boston health care
institutions. In addition to my background in
drug information, I have worked extensively
in finding information on alternative and
complementary therapies.
The field of consumer health is receiving
greater emphasis and support from many
constituencies. Health care professionals,
business leaders and public policy analysts
all see consumer health information as vital
to health care improvement and reform.
Business reports tell us that a consumer
equipped with quality health information is
key to improving our healthcare system
because they will demand quality care and
engage their clinicians in informed,
thoughtful discussion of healthcare
decisions. “The underlying concept is that
patients equipped with information will
make better health care decisions. That in
turn will lead to better outcomes and lower
costs”. A recent report, “The Online Health
Care Revolution: How the web helps
Americans take better care of themselves”
(available from the Pew Internet and
American Life Project
http://www.pewinternet.org), found that 52
million Americans, or 55% of those with
Internet access, have used the Internet for
health and medical information. Quite a
change from the days when most consumer
health information came directly from the
doctor’s office! Indeed, some health care
professionals see the trend towards informed
consumers as part of an underlying shift in
health care, from the specialist in a clinic or
hospital model, to a new emphasis on public
health with a foundation of prevention and
self-help.
Librarians have an essential role to play in
this paradigm shift. Because there is a great
amount of inaccurate, biased, and outdated
medical information on the Internet,
consumers need librarians to help them
navigate to the authoritative information
available. Librarians are vital players in
evaluating, selecting, and collecting quality
links, and then educating the public on how
to find and use them. The experienced
medical librarians here at Treadwell library
provide a resource of advanced expertise and
support. I am excited to be part of this
movement. Please contact me with your
questions and concerns and help me to make
this the best service possible.
Prince M. “Information key to consumer-
driven health care”, Business Insurance.
[serial online] 2001; 35:20 Available at
http://web2.infotrac.galegroup.com/
Accessed December 3,2001
2 Eyserbach G.“Consumer Health
Informatics”, BMJ 2000; 320:1713-1716
Cultural Competence Issues
Martha Stone, Treadwell Library’s
Coordinator for Reference Services, gave
a presentation titled “Using CINAHL and
Treadwell Library to Research Diversity
and Cultural Competence Issues” to
MGH’s Nursing Grand Rounds in early
December. (CINAHL is the acronym
for Cumulated Index to Nursing and
Allied Health Literature.) If you would
like a copy of the handout, including a
bibliography of selected Treadwell
books and URLs, please contact us.
CHRC Workshop Wrapups
In October, the MBLC sponsored five
workshops covering services offered by
the Consumer Health Reference Center.
Approximately 84 librarians from
libraries throughout the state attended and
asked many thoughtful questions.
In the News
Cancer Librarians Section News
http://www.selu.com/cancerlib/2001_fall
_newsletter.pdf
The Fall, 2001 issue of Cancer
Librarians Section News contains an
excellent bibliography of books written
for both parents and children to “help
open up the lines of communication for
discussion of the cancer experience.” All
bibliographic references are annotated.
There is also a list of videos. This 12
page newsletter includes a lengthy article
about the Patient-Centered Guides series,
http://patientcenters.com. Treadwell
owns a number of titles in this series.
English in the Hospital – Point to Talk
Several libraries have asked for
information about these 44-page
pamphlets developed at the
Massachusetts General Hospital to aid
non-English-speaking patients in
communicating with their caregivers.
Patients point to words or phrases
depicting what they would like to say in
their language and the caregiver can
read the English translation directly
below the non-English phrase. The
procedure can then be reversed. There
are also pictograms for patients who are
not literate in their own language. At
this time, booklets are available in
Albanian, Arabic, Cambodian, Chinese,
Farsi, French, German, Greek, Haitian,
Hebrew, Italian, Japanese, Polish,
Portuguese, Russian, Serbo-Croatian,
Somali, Spanish, and Vietnamese.
Please contact us for an order form.
MedInfoRus
http://medinforus.homestead.com/MedInf
oRus.html
Developed by New York medical
librarians, this is a collection of links to
medical web sites, electronic
publications, directories, and other
resources available online in Russian.
Patient education materials as well as a
guide to searching PubMed are available.
Merck Manual in Spanish
http://www.msd.es/publicaciones/mmerc
k_hogar/index.html
Merck Sharp & Dohme de España is the
producer of this Spanish-language version of
the Merck Manual. It appears to cover the
same topics as the English-language version.
Anthrax and Bioterrorism
web sites
Treadwell Library Home Page
http://www.mgh.harvard.edu/library/biot
error.html
A recently added link from Treadwell
Library’s home page contains information
for the consumer and healthcare worker,
including pictures and recent key articles
chosen by Treadwell staff. There is a link to
Boston Public Health Commission
Communicable Disease Control,
http://www.bphc.org/bioterror/bioterrorism.htm
that includes information for the public
written in Cape Verdean Kriolu (Creole),
Chinese, Haitian Kreyol (Creole), Khmer
(Cambodian), Portuguese, Russian and
Spanish.
CDC (Centers for Disease Control)-
Frequently Asked Questions About
Anthrax
http://www.cdc.gov/ncidod/dbmd/diseaseinf
o/anthrax_g.htm
This is a very readable, consumer-oriented
collection of information about anthrax from
the National Center for Infectious Diseases
and the Division of Bacterial and Mycotic
Diseases. Technical information is available,
as well as links to other governmental
agencies, and a brief bibliography. The
consumer information is also available in
Spanish.
(FTC) Federal Trade Commission
http://www.ftc.gov/bcp/conline/pubs/alerts/b
ioalrt.htm
Produced in cooperation with the Centers for
Disease Control and Prevention and the Food
and Drug Administration, the FTC’s fact
sheet, Offers to Treat Biological Threats:
What You Need to Know, warns
consumers against purchasing antibiotics or
other drugs over the internet and includes
links to other government agencies.
Healthfinder en español
http://www.healthfinder.gov/espanol/
Click on ántrax or bioterrorismo for
government documents in Spanish on these
topics. The English equivalent is readily
available.
MEDLINEplus
Anthrax
http://www.nlm.nih.gov/medlineplus/anthrax.html
Biological and Chemical Weapons
http://www.nlm.nih.gov/medlineplus/biologi
calandchemicalweapons.html
The always-excellent Medlineplus now
offers wide-ranging information about
Anthrax, continuously updated with news
from sources such as Reuters, and including
an interactive tutorial, treatment options,
information in Spanish, and more. The
Biological and Chemical Weapons site
provides information about specific
conditions such as botulism and food safety.
USACHPPM - U.S. Army Center for
Health Promotion and Preventive
Medicine
http://chppm-
www.apgea.army.mil/HomelandSecurity/ant
hrax.asp
This web site provides very readable fact
sheets available in PDF format as well as
many links to government sites.
It can be difficult to sort through all the
information available on such topics as
anthrax, smallpox, and bioterrorism, and
find those that are understandable to the
general public. Please don’t hesitate to
ask us for assistance with these or any
other topics.
Massachusetts Models
Joan Craig, Community Relations
Coordinator at Morse Institute Library in
Natick, reports on a recently awarded
$95,000 grant from the MetroWest
Community Health Care Foundation.
The Grant: The Morse Institute Library in
Natick received a $95,000 three-year grant
from the MetroWest Community Health
Care Foundation to establish a consumer
health education library called “Here's to
Your Health.” The goal of this grant is to
help individuals who wish to educate
themselves on their personal health and
medical options. The consumer health
library and reference services will support
the needs of the community for information
on health and wellness and options for
informed decision making. This grant will
enable the library to offer up-to-date
resources as well as programs regarding
consumer health issues. Planned programs
are expected to include stress management,
women's health through the lifespan, the
media’s role in reporting on women's health,
a healthier cooking demonstration, health
literacy speakers specializing in patient
education and health care communication,
and computer classes on “Finding Health
Resources on the Web.” During the school
year, a minimum of one program per month
will be offered. The Morse Institute
Library's “Here's to Your Health” initiative
will include a consumer health library
operated by a well-trained, sensitive staff,
and a part-time medical librarian has been
hired to consult with Morse staff.
Continuing their tradition of mutual
cooperation, the Library will work with other
Natick-area health, human services and
community service agencies such as the
Massachusetts Prevention Center in
Framingham to build activities for patrons.
The Foundation: The MetroWest
Community Health Care Foundation was
established when two local hospitals,
Leonard Morse Hospital in Natick and
Framingham Union Hospital, merged and
were sold to a for-profit organization. With
the sale, funding was earmarked to set up the
Foundation. The Foundation is an
independent health care philanthropy serving
the unmet health needs of the twenty-five
communities in the MetroWest area of
Massachusetts. More information about the
foundation is available on their web site
http://www.mchcf.org
The Costs: Initially, the first installment of
the three-year grant will be used to purchase
books and materials. Some of the guidelines
used in submitting this grant proposal
reflected an increase in requests from the
Adult and Children's Reference Departments
on such subjects as hygiene, diet, mental
health, medical and nursing education,
medical conditions and diseases, learning
disabilities, treatment and drug options,
nutrition, exercise, alternative medicine,
autism, attention deficit disorder, child
development and parenting materials. A PC
for the consumer health library will be added
and the collection will be housed in a
designated area.
For further information about “Here’s to
Your Health”: Morse Institute Library
Director, Paula Polk, 508-647-6523 or
ppolk@mln.lib.ma.us.
Location: The Morse Institute Library is
located at 14 East Central Street, Natick,
Massachusetts, 01760, one block east of the
intersection of Routes 27 and 135. The
library is accessible to all. The MBTA train
stop, NATICK, is 1 1/2 blocks from the
library.
Hours: Mon.-Wed., 9 am to 9 pm; Thurs.,
1 pm to 9 pm; Fri.-Sat., 9 am to 5 pm;
Sun., 1 pm to 5 pm. Closed on all legal
holidays.
Contact information: Article author Joan
Craig can be contacted at 508-647-6524 or
jcraig@mln.lib.ma.us.
Library information: Reference
Department, 508-647-6521.
Web site: http://www.morseinstitute.org/
IN PRINT
The Complementary and alternative
medicine information source book /
Alan M. Rees, editor / Westport, Conn.:
Oryx Press, 2001.
This book, another excellent title by Alan
Rees, is helpful for collection
development in the area of
complementary and alternative medicine
(CAM). Twelve sections cover topics
ranging from best sources of information
(books, serial publications, web sites) to
associations and institutions, book
reviews, sources of pamphlet material,
and more. Numerous appendices contain
information from reputable sources.
Instructions for pediatric patients.
Spanish. Instrucciones para pacientes de
pediatria / Barton D. Schmitt / translated by
Daisy Alas-Robinson / 2nd ed. /
Philadelphia, PA : Saunders, 2001.
This book covers the most common
health problems in infants, children, and
adolescents, and offers instructions
written for parents and caretakers. The
Table of Contents is in Spanish and
English. The instructions themselves are
entirely in Spanish and the index is in
English.
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CHRC Contact Information
Tel: 1-877-MEDI-REF (1-877-633-4733)
or 617-726-8600
Fax: 617-726-6784
E-mail:
treadwellqanda@partners.org
or treadwellqanda@partners.org
Consumer Health Reference Center
Treadwell Library
Bartlett Hall Extension 1
Massachusetts General Hospital
Boston, MA 02114.
http://www.mgh.harvard.edu/library/chrcindex.html
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